Return & Refund Policy

At Zesty Kitchen, we want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.

Returns

We accept returns of unused, unopened products within 30 days of delivery.

To be eligible for a return:

* Product must be unused and in its original condition.
* Product must be returned in its original packaging whenever possible.
* Proof of purchase or order number is required.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or we made an error with your order.

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Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

* Your order number
* A brief description of the issue
* Photos of the product and packaging

We’ll work quickly to make it right by sending a replacement or issuing a refund when appropriate.

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Refunds

Once your returned item has been received and inspected, we’ll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method.

Please allow 5–10 business days for your financial institution to process the refund after it has been issued.

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Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

* Opened or used wood conditioner balms
* Opened or used wood care oils
* Gift cards (if offered)
* Clearance or final sale items

If there is a problem with a product you’ve opened, please contact us. We care about our customers and will always do our best to find a fair solution.

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Order Cancellations

Orders may be cancelled before they have been shipped.

Once an order has been shipped, it must follow the return process outlined above.

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Need Assistance?

If you have any questions about your order or need help with a return, we’re happy to assist.

Please visit our Contact page or email us with your order number.

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Our Promise

We’re a small American business that believes quality products deserve quality customer service. If there’s ever a problem with your order, we’ll work with you to make it right.